Terms & Conditions

1. Who We Are and When These Terms Apply

GreenBee Lawn Care is a family-owned Houston lawn-care company, serving Greater Houston since 2011. These terms apply when you sign up for a program on our website, by phone, or with our office, and they cover every visit we make for that program.

2. Your Programs

You choose one or more programs at sign-up. Exact visit dates move with the weather and the season.

• Lawn Care Program. Eight applications a year, about every 6–8 weeks: fertilization, weed control, and insect and disease treatments as your lawn needs them. Includes free fire ant spot treatments.
• Tree & Shrub Program. Six applications a year to feed and protect your trees and shrubs. Includes free fire ant spot treatments.
• Mosquito Program. Monthly service from April through October: seven visits a season.
• Aeration. Core aeration in spring, fall or both. One visit for each season you choose, for the program year you order it. Aeration doesn't renew: order it again for another year.
• Sod Webworm Treat & Protect. One spring and one fall application each program year.

Free fire ant spot treatments come with the Lawn Care and Tree & Shrub programs. They aren't part of the Mosquito Program.

3. Your Price

• Based on your lawn or property size. We price the Lawn Care, Tree & Shrub, Aeration and Sod Webworm programs on the lawn size you confirm when you sign up: our measurement, or the size you give us. If your size is more than 1,000 sq ft over our measurement, we price on your size and our office reviews it. If it's more than 1,000 sq ft under, our office confirms your lawn size and price with you before you're signed up. We price the Mosquito Program on your total lot size from county records.
• If the size turns out to be different. If we find that the treatable lawn, or the lot for Mosquito, differs from that size by more than 1,000 sq ft, our office will contact you and agree the price with you before we continue.
• Tax. Prices are before tax. Texas sales tax is added where it applies.
• New-customer offer. Your first Lawn Care application is $29 if your address doesn't already have active GreenBee service. It's one per address and applies to the Lawn Care Program only. It can't be combined with other offers, except online prepay: when you prepay, your first visit stays $29 and the prepay discount applies to your other visits.
• Next year's price. Price changes take effect at the start of a new program year. We'll tell you at least 30 days before, and you can cancel before then.

4. Scheduling and Visits

• Notice. We'll text or email you about a day before each visit (texts only if you've agreed to receive them; see section 13).
• You don't need to be home. On service days, please leave gates unlocked and keep pets inside.
• When we come out, we do the work. Every scheduled visit gets done. If we can't treat part of your lawn at the time, for example behind a locked gate or where a pet is loose, we'll reschedule or set up a free service call to finish it.
• Weather. If rain, wind or heat would make a treatment unsafe or ineffective, we reschedule at no cost to you.

5. Free Service Calls

If weeds, pests or other problems your program covers come back between scheduled visits, call or text us. We'll come back and treat the affected area at no charge. Treatments take 10–14 days to show full results, so please allow 10–14 days after a visit before asking for a service call.

Free service calls are our satisfaction promise: we'll keep coming back until the covered problem is handled. We don't offer credits or refunds in place of service calls.

6. Your Part

• Water and mow as we advise. Mow before a visit, or wait 24–48 hours after one.
• Keep people and pets off treated areas until they're dry, usually 1–2 hours. Follow the note we leave after each visit.
• Tell us about changes: irrigation schedules, new sod, new pets, or anything unusual about your yard.
• Before aeration, mark sprinkler heads, shallow irrigation lines, invisible pet-fence wires and any buried cables. We can't be responsible for damage to items that weren't marked.

7. Payment

• When you pay. We charge the card or bank account on file after each completed visit, unless you prepay for the season.
• Prepay and save. When you sign up online, you can prepay by card for the visits left in the program year you start in, and save 10% on each visit of the programs you choose, or 15% when your order includes aeration. Later program years are charged per visit unless you prepay again. If we can't take your order, we refund your prepayment in full.
• How you pay. Visa, Mastercard, American Express, Discover or bank transfer (ACH). A receipt comes by email after every charge.
• If a payment fails, we'll contact you, and service may pause until it's resolved.

8. No Contracts: Cancel Anytime

• Recurring programs continue from one program year to the next until you cancel. Aeration covers only the program year you order it.
• Cancel anytime by phone, text or email before your next scheduled visit. There's no cancellation fee.
• If you prepaid, we refund every visit not yet completed, at the prepaid price you paid. We don't take back the prepay discount on visits already done.

9. Results, Products and Responsibility

• Results. Lawn and landscape health depends on weather, watering, mowing, soil and the turf's starting condition. We can't promise a specific result, but we stand behind every visit with free service calls.
• Products. We use EPA-registered products, applied by label directions by or under the supervision of a Texas Department of Agriculture licensed commercial pesticide applicator (TDA License No. 0797532).
• Damage. We're fully insured. If we damage your property, tell us within 7 days and we'll make it right.
• Outside our control. We aren't responsible for problems that existed before we started, or for damage from things outside our control, such as drought, freeze, flooding and watering restrictions.

10. Messages and Your Information

• Service messages. We send service notices, reminders and receipts by email, and by text if you've agreed to receive texts from us. Agreeing to texts is optional and isn't a condition of service. Section 13 covers our texts.
• Marketing only if you opted in. Reply STOP to any text to opt out.
• Your information is used to provide and bill your service. See our Privacy Policy.

11. Changes to These Terms

We record which version of these terms you accepted when you signed up. If we change them, we'll tell you before the change applies to your next program year.

12. Texas Law and Contact

These terms are governed by Texas law. Questions? Call (832) 678-5900, Monday to Friday 9–5, or email support@greenbeelawn.com.

13. Text Message Terms

Our text messages are sent under the name Green Bee Lawn and Tree Care. We text you only if you've agreed to receive texts from us. Agreeing is always optional: it's never a condition of signing up or buying anything.

What we text

• Service texts: replies to your questions and quote requests, visit reminders, on-the-way and service-complete notices, invoices, payment receipts and account notices.
• Marketing texts: seasonal offers and news about our programs. We send these only to people who have agreed to receive marketing texts.

How you agree

You can agree to texts on a sign-up or quote form, on your service agreement or in your customer account, or by asking our office.

How often

Message frequency varies. Service texts follow your service schedule and your requests. Marketing texts are occasional.

Cost

Message and data rates may apply. Check your mobile plan for details.

Stopping texts

Reply STOP to any text to stop receiving texts from us. We'll send one text to confirm, and then no more. Reply START if you want our texts again. You can also ask our office by phone or email to stop all texts, or marketing texts only.

Getting help

Reply HELP to any text, call (832) 678-5900 (Monday to Friday, 9–5) or email support@greenbeelawn.com.

Other terms

• Mobile carriers aren't liable for delayed or undelivered messages.
• Only give us a mobile number that you own or are allowed to use. If you change or give up that number, please tell us so we don't text its next owner.
• We never sell your mobile number, and we never share it or your text-message consent with anyone for their own marketing. Our Privacy Policy explains how we handle text-message information.

Text message terms version sms-terms-2026-09-24.

14. Disclaimer of Warranties

Apart from the promises in these terms, and to the fullest extent permitted by law, our website and services are provided on an "as is" and "as available" basis, and we disclaim all other warranties, express or implied.

15. Limitation of Liability

To the maximum extent allowed by law:

• GreenBee's total liability for any claim arising out of or related to your purchase or use of our services is limited to the amount you paid for the specific service giving rise to the claim.
• We are not liable for any indirect, incidental, special, consequential, or punitive damages (including lost profits or loss of use).

These limits don't reduce our promise in section 9: if we damage your property and you tell us within 7 days, we'll make it right. Some jurisdictions do not allow certain limitations, so some of the above limitations may not apply to you.

16. Indemnification

You agree to indemnify, defend, and hold harmless GreenBee Lawn Care, its owners, employees, and agents from and against any claims, damages, or expenses arising from:

• Your breach of these terms
• Your misuse of our website or services
• Your failure to follow safety, access, or care instructions

17. Where Disputes Are Decided

Texas law governs these terms (section 12). Any dispute arising from or relating to these terms or our services shall be brought exclusively in the state or federal courts located in Harris County, Texas.

Contact Information

If you have any questions about these terms or your service, please contact: