Frequently Asked Questions

We serve Greater Houston, including Houston, Katy, Sugar Land, Richmond, Fulshear, Cypress, Spring, Humble, Kingwood, Missouri City, some ZIP codes in The Woodlands, and nearby communities. We don't serve Pearland, Alvin or Rosenberg. Our service areas page lists the 43 ZIP codes we serve regularly. If your ZIP isn't listed, we may still be able to help: check your address on our quote page or call (832) 678-5900.

No. We don't use contracts: your program continues from one year to the next until you cancel, and you can cancel any time before your next visit with no fee. Prepaying for the season saves 10% (15% when your order includes aeration), and if you cancel later we refund the visits not yet completed at the prepaid price. Our goal is to keep you through excellent service, not contracts.

Yes, GreenBee Lawn is fully licensed and insured. We maintain comprehensive liability insurance to protect your property and our team. Our professionals are trained and certified in lawn care and pest management. You can have peace of mind knowing that when you hire GreenBee Lawn, you're working with a professional, legitimate business. We're happy to provide proof of our licenses and insurance upon request.

Absolutely! We offer free estimates for all our lawn care and pest control services. There's no obligation—we simply want to assess your lawn, understand your goals, and provide you with an accurate quote. Getting an estimate is easy: call us at (832) 678-5900, submit a quote request online, or use our service selector tool to get started. We'll get back to you the same business day.

Fast. We provide same-day quotes, and your first treatment can usually start within 48 hours of saying yes. Call (832) 678-5900 or request a quote online to get on the schedule.

Our office is at 9211 Thomasville Dr, Houston, TX 77064. Most of our work happens at your property, so please call ahead at (832) 678-5900 before visiting, or email support@greenbeelawn.com. We can also arrange a consultation at your property to talk through your lawn care needs.

GreenBee Lawn Care has served Greater Houston since 2011. We're family-owned, not a franchise, and we've grown steadily by focusing on customer satisfaction and quality lawn care. Our knowledge of the local climate, soil conditions, and grass varieties helps us deliver the best results for our customers.

The 8-Step Lawn Care Program is eight treatments from February to December, about every 6–8 weeks: (1) Early Spring Kickoff, February; (2) Spring Weed Control, March; (3) Peak Spring Care, April/May; (4) Summer Strengthening, June; (5) Mid-Summer Shield, July/August; (6) Fall Preparation, September; (7) Fall Fortification, October; (8) Winter Protection, Nov/Dec. Every round includes weed control, fire ant spot treatments are free, and insect and disease treatments are included whenever your lawn needs them.

The cost of our 8-Step Program depends on your lawn size. Most residential lawns range from $70 to $95 per application before tax, and prepaying for the season saves 10% (15% when your order includes aeration). Enter your address on our quote page to see a price range for your lawn, or call (832) 678-5900 for a free estimate.

The 8-Step Program includes eight applications spread throughout the year, approximately 6-8 weeks apart. This timing ensures your lawn receives the right treatment at the right time to address seasonal needs. Spring applications focus on weed control and growth stimulation. Summer treatments target heat stress and insects. Fall applications prepare your lawn for winter. Winter treatment provides dormancy protection. Our technicians will work with you to schedule convenient times that fit your schedule.

While we recommend completing the full 8-Step Program for best results, we understand that circumstances sometimes change. You can skip individual applications if needed, though this may reduce the effectiveness of the program overall. Each step is designed to build on previous treatments, so skipping applications may mean missing critical windows for weed control or pest prevention. If you're concerned about budget or specific treatments, we recommend discussing your options with our team. Call us at (832) 678-5900 to modify your plan.

Yes. Weed control is part of all eight rounds of the 8-Step Program, at no extra cost: a pre-emergent in February and October stops weed seeds from rooting, and post-emergent treatments go after the weeds already up. It covers common Houston-area weeds like dollarweed, dallisgrass, white clover, doveweed, Virginia buttonweed, dichondra and purple nutsedge. Tough perennials like dallisgrass can take several treatments over more than one season, and if weeds your program covers come back between visits, we come back and treat them at no charge.

Yes, our 8-Step Program includes insect control treatments during critical seasons. Late spring through summer applications target common lawn pests like chinch bugs, grubs, and armyworms that damage grass. These treatments protect your lawn from damage and promote healthy growth. If you have severe infestations or specific pest concerns, we may recommend additional targeted treatments. Our team can assess your lawn and discuss pest management options.

Yes, for spot treatments. We treat the fire ant mounds we find at every Lawn Care (8-Step) and Tree & Shrub visit at no extra charge, and if mounds come back between visits, the service call is free too. For control over the whole lawn there's Topchoice®: one application, about $180 to $400 depending on the size of your property. It carries the manufacturer's guarantee of up to a year of control; if fire ants come back in that time, the guarantee covers a retreatment.

Yes, you can cancel at any time. There are no contracts and no cancellation fees: just call, text or email us before your next scheduled visit. If you prepaid for the season, we refund every visit not yet completed at the prepaid price you paid. We'd love to hear if you're not satisfied so we can try to make things right. Contact us at (832) 678-5900 to discuss cancellation or any concerns with our service.

We take Visa, Mastercard, American Express, Discover or bank transfer (ACH). We charge the card or bank account on file after each completed visit, unless you prepay for the season, and a receipt comes by email after every charge. Your payment information is securely processed and protected. For questions about payment, call (832) 678-5900.

Yes. Prepaying for the season saves 10% on the programs you choose, or 15% when your order includes aeration. Your first 8-Step application is $29 if your address doesn't already have active GreenBee service (one per address, Lawn Care only, and it can't be combined with other offers). Ask us about current offers when you call for your free estimate at (832) 678-5900.

Yes. Your first 8-Step treatment is $29 if your address doesn't already have active GreenBee service. It's one per address, applies to the 8-Step Lawn Care Program only, and can't be combined with other offers. The full details are in section 3 of our terms at greenbeelawn.com/terms.

Absolutely! Prepaying for the season saves 10% on the programs you choose, or 15% when your order includes aeration. Prepaying also locks in this year's pricing, so you won't face price increases during the year. If you cancel later, we refund every visit not yet completed at the prepaid price. Contact us for annual pricing and prepayment options.

Your satisfaction is our priority! If weeds, pests or other problems your program covers come back between visits, call or text us at (832) 678-5900 and we'll come back and treat the affected area at no charge. That's our free service call promise. Treatments take 10-14 days to show full results, so please allow 10-14 days after a visit before asking for a service call. We stand behind our work and want to ensure you're completely happy with your lawn.

We're confident in the value we provide, and our pricing is competitive within the Houston area. Rather than focus on beating specific quotes, we prefer to discuss what's included in our service and why our approach delivers better results. We often find that our comprehensive 8-Step Program provides better value than competitors charging lower prices for limited services. Request a free estimate so we can show you exactly what we offer.

Our quotes are transparent with no hidden fees. The price we provide includes the treatments specified in the plan. However, additional charges may apply for: extra treatments beyond the 8-Step Program, special services like tree/shrub treatment, or emergency pest control. Any additional services will be discussed and approved before we perform them. We believe in transparent pricing so you know exactly what to expect.

The In2Care mosquito control system is an innovative biological approach that targets mosquitoes at multiple life stages. Traps are placed around your property and contain a special attractant that draws female mosquitoes. When mosquitoes enter the trap, they contact active ingredients that disrupt their reproduction and kill larvae. The genius is that mosquitoes also carry the active ingredient to breeding sites on their own bodies, creating a cascading effect that reduces the entire mosquito population over time. This approach is highly effective and requires no spraying of your yard.

Most yards need two or three stations. In2Care’s guidance is about one for every 4,300 square feet, set in shade near plants where mosquitoes rest. We’ll look at your yard and recommend the number for it, and your quote gives the price.

In2Care traps require monthly maintenance to be effective, so we visit once a month from April through October: seven visits a season. During each visit, our technicians inspect traps, refill the active ingredients, and remove any debris. This regular maintenance keeps the system working at peak efficiency. Monthly service is typically scheduled around the same time as other lawn treatments for convenience. Proper maintenance is key to maximum mosquito control, and we make it easy by handling everything for you.

The In2Care system is highly effective at dramatically reducing mosquito populations, though total elimination isn't guaranteed since new mosquitoes can enter your property from neighboring areas. The longer you use the system, the better the results. Combined with our other services and customer efforts (like removing standing water), you'll have a much more mosquito-free outdoor experience.

Each product's label sets how long people and pets should stay away from a treated area, and we follow it. With In2Care, the active ingredients are inside the traps rather than sprayed across your yard. Your technician will tell you what the label means for your mosquito service.

The best time to start mosquito control is April, when our season of monthly visits begins, before mosquito populations surge. Starting early gives the system time to work and significantly reduces mosquitoes throughout the summer months. However, mosquitoes can be active from spring through fall in Houston, so you can start service at any point in the season, April through October. If you're already experiencing a mosquito problem, starting right away gives the traps the rest of the season to work. Call us at (832) 678-5900 to discuss the best timing for your situation.

No, you don't need to be home during service. Our technicians can access most properties to apply treatments without you being present. However, if you have specific areas of concern you'd like to discuss or if your gate is locked, we'll need to coordinate access. For your first appointment, we recommend being home so you can point out any problem areas and discuss your lawn goals. For routine treatments, many customers aren't home, and service proceeds smoothly.

Yes. We'll text or email you about a day before each visit (texts only if you've agreed to receive them). This gives you time to prepare, like bringing your dog inside or unlocking gates. If you need to reschedule or have questions before service, you'll have time to reach out.

Light rain shortly after treatment is generally not a problem—most of our treatments have been applied and will continue working even with some moisture. However, heavy rain within a few hours might reduce effectiveness for some treatments. We monitor weather forecasts and try to schedule around heavy rain when possible. If significant rain occurs immediately after treatment, we can often retreat the area at no charge. Always let us know about unexpected heavy rain following service.

Yes, with a little timing: mow before a visit, or wait 24–48 hours after one, so the products have time to work. The note we leave after each visit covers anything else for that treatment.

Each product's label sets how long people and pets should stay off a treated area, and we follow it. For most visits that means until the treatment is dry, usually 1-2 hours, and the note we leave after each visit says what applies. Your technician will tell you what that means for your treatment. If you have concerns, just ask during service or call us at (832) 678-5900.

A typical service visit usually takes 30-60 minutes, depending on your lawn size and the treatments being applied. Larger properties may take longer, while smaller yards might be quicker. The first appointment usually takes longer since our technician will assess your lawn, discuss your goals, and address any specific concerns. Subsequent routine treatments are faster since the property is already familiar. We'll provide an estimated timeframe when scheduling your appointment.

Yes, you can reschedule your appointment if you need to. We recommend contacting us as soon as possible if you need to change your scheduled time. We'll do our best to find an alternative time that works with our service schedule. Some seasonal treatments have limited windows of effectiveness, so we may need to reschedule around those constraints. Call us at (832) 678-5900 to reschedule, or let us know when we send your appointment reminder.

Yellowing can have several causes beyond just needing fertilizer. Common issues include: (1) Water stress—your lawn might need more consistent watering, (2) Soil pH imbalance—acidic or alkaline soil prevents nutrient uptake, (3) Compacted soil—roots can't penetrate to access nutrients, (4) Insect damage—chinch bugs or grubs feeding on roots, (5) Disease—fungal problems can cause yellowing, (6) Wrong grass type for conditions. Fertilizer takes time to work (1-2 weeks for visible improvement). If yellowing persists after treatment, contact us at (832) 678-5900 for a lawn assessment.

Good question—they look similar but require different solutions! Drought stress typically shows as patches that improve with watering, while chinch bug damage persists despite water. Here's how to check: look where the yellow grass meets the green, part the grass there and look down at the soil. Adult chinch bugs are small (about 3–3.6 mm), black, with white wings folded flat over their backs. Drought-stressed patches usually recover with consistent watering; chinch bug damage needs an insecticide treatment. If you're unsure, call us at (832) 678-5900.

Weeds are persistent! Several factors contribute to ongoing weed problems: (1) Incomplete control—not all weeds were killed, (2) New seeds—constantly blowing in from neighbors' properties, (3) Bare spots—where weeds fill in quickly, (4) Thin grass—weak grass lets weeds take over, (5) Wrong timing—some weeds must be treated at specific growth stages, (6) Soil conditions—some soils naturally favor weeds. Our 8-Step Program addresses weeds systematically through the year with both pre-emergent (prevention) and post-emergent (control) treatments. Dense, healthy grass is the best weed prevention.

We can help with what causes them. The first step is finding the cause: disease, compaction, pet damage, insects or poor drainage. The 8-Step program treats insects and disease as your lawn needs them, and core aeration relieves compacted soil, so the grass can grow back in. We don't offer seeding or sod; for large bare areas, a landscaper can re-sod. Call (832) 678-5900 to talk through your lawn.

Absolutely! Grubs are a serious lawn pest that feed on grass roots, causing brown, dead patches. Our insect control treatments target grub populations. The best approach is preventative—treating in late spring and early summer before grubs cause major damage. If you already have significant grub damage (spongy grass that peels back like carpet), we can treat them, though recovery takes time for the grass to regrow. Our 8-Step Program includes grub control treatments during the right seasons. If you suspect grubs, call us at (832) 678-5900 for diagnosis and treatment.

Dead patches can result from many causes: (1) Disease—fungal infections are common in humid Houston summers, (2) Insects—grubs, chinch bugs, or armyworms feeding on roots, (3) Compaction—preventing water and nutrient penetration, (4) Poor drainage—standing water kills grass, (5) Heat stress—extremely hot summers can scald grass, (6) Pet damage—urine kills grass, (7) Chemical damage—accidentally spilled chemicals, (8) Wrong grass type—improper varieties for conditions. The diagnosis determines the solution. We recommend a professional assessment to identify the specific cause and recommend treatment. Call us at (832) 678-5900 or request a quote.

Fire ants are distinctive and worth knowing about! Signs you have fire ants include: (1) Visible mounds—distinctive red/brown dirt mounds in your yard, usually 6-18 inches high, (2) Aggressive behavior—fire ants swarm and sting when disturbed, (3) Painful stings—leaving welts and pustules, (4) Ant trails—visible highways of ants moving between mounds. Unlike other ants, fire ants are very aggressive about defending their territory. If you suspect fire ants, don't disturb mounds—call us at (832) 678-5900 for treatment. Fire ant spot treatments are free with our Lawn Care and Tree & Shrub programs.

For some problems, yes. Without a plan, a one-time lawn insect treatment is about $60–140, depending on the insect and the size of your lawn, and Topchoice® is a one-time fire ant treatment for the whole lawn (about $180–400 by property size). Core aeration can also be booked on its own. Weed control comes only with the 8-Step program, and mosquito service is monthly, April through October. For most lawn problems we recommend the ongoing programs. Call us at (832) 678-5900 to talk it through.

Our primary focus is lawn care and pest management, which is where we deliver exceptional results. For landscape design, planting, and hardscape installation, we recommend consulting with a dedicated landscape designer or contractor who specializes in those services. However, we can certainly refer you to trusted partners in the Houston area who provide quality landscaping services. We focus on maintaining beautiful lawns, which is our specialty. Ask us for referrals if you need landscaping services.

We don't install irrigation systems, but we recognize their importance for a healthy lawn. A well-designed irrigation system ensures consistent watering—critical for lawn health in Houston's variable climate. We recommend consulting with an irrigation specialist who can design a system for your specific property and grass type. Proper irrigation reduces water waste and improves results from our lawn treatments. If you need an irrigation recommendation, let us know and we can suggest qualified professionals.

We don't offer regular lawn mowing services. Our expertise is in lawn care treatments, weed control, insect management, and mosquito control. For lawn mowing and basic maintenance, we recommend finding a local lawn mowing service. However, we can coordinate our treatment schedule with your mowing service to optimize results. For example, we can time treatments around your regular mowing schedule. Call us at (832) 678-5900 if you need mowing recommendations.

Yes. Our Tree & Shrub Program includes six applications a year to feed your trees and shrubs and protect them from insects and disease, plus free fire ant spot treatments. We don't trim, remove or plant trees; for that kind of work we recommend a certified arborist or tree service.

Free service calls are our satisfaction promise. If a problem your program covers comes back between scheduled visits, contact us at (832) 678-5900 and we'll come back and re-treat the affected area at no charge. We'll keep coming back until the covered problem is handled. Some results take time to show (treatments take 10-14 days to work fully), so we'll discuss realistic expectations. We stand behind our work. That's the GreenBee Lawn promise.