Question 1

What areas do you serve?

Accepted Answer

We serve the Greater Houston area including Houston, Katy, Sugar Land, Richmond, Fulshear, The Woodlands, Cypress, Spring, and surrounding communities. We primarily focus on West Houston and Fort Bend County. If you're unsure whether we service your specific address, give us a call at (832) 678-5900 or use our service area checker to confirm coverage. We're constantly expanding our service territory, so even if we haven't serviced your area before, we may still be able to help!

Question 2

Do you require contracts?

Accepted Answer

No, we don't require long-term contracts for our lawn care services. We understand that some customers prefer flexibility, which is why we offer month-to-month service options. However, we do offer discounted pricing for customers who commit to annual plans. Our goal is to build a lasting relationship with you through excellent service, not contracts. If you're interested in learning more about our flexible service options, contact us at (832) 678-5900.

Question 3

Are you licensed and insured?

Accepted Answer

Yes, GreenBee Lawn is fully licensed and insured. We maintain comprehensive liability insurance to protect your property and our team. Our professionals are trained and certified in lawn care and pest management. You can have peace of mind knowing that when you hire GreenBee Lawn, you're working with a professional, legitimate business. We're happy to provide proof of our licenses and insurance upon request.

Question 4

Do you offer free estimates?

Accepted Answer

Absolutely! We offer free estimates for all our lawn care and pest control services. There's no obligation—we simply want to assess your lawn, understand your goals, and provide you with an accurate quote. Getting an estimate is easy: call us at (832) 678-5900, submit a quote request online, or use our service selector tool to get started. Our team will get back to you within 24 hours.

Question 5

How quickly can you start service?

Accepted Answer

We're often able to start service within 1-2 weeks of your initial appointment. Our service schedule varies depending on the time of year and current demand, but we work hard to accommodate your preferred start date. For urgent treatments (like fire ant control or severe weed infestations), we may be able to schedule service sooner. Contact us to discuss your timeline, and we'll do our best to get you on our schedule quickly.

Question 6

Do you have a physical office I can visit?

Accepted Answer

While we don't maintain a public office location (we're field-based to better serve our customers), we're always available by phone at (832) 678-5900 or through our website contact form. Our team serves customers throughout the Greater Houston area from their locations. We can arrange consultations at your property to discuss your lawn care needs. This personalized approach allows us to provide better service directly to our customers.

Question 7

How long have you been in business?

Accepted Answer

GreenBee Lawn has been serving the Houston area for several years, building a reputation for professional service, reliability, and outstanding results. We've grown steadily by focusing on customer satisfaction and staying committed to quality lawn care. Our experience and knowledge of the local climate, soil conditions, and grass varieties help us deliver the best results for our customers. We're proud of the satisfied customers we've served and the beautiful lawns we've transformed.

Question 8

What's included in the 8-Step Program?

Accepted Answer

Our comprehensive 8-Step Lawn Care Program includes: (1) Early Spring Fertilizer & Weed Control, (2) Spring Green-Up Treatment, (3) Late Spring Crabgrass & Insect Control, (4) Summer Weed & Insect Control, (5) Summer Stress Relief, (6) Fall Lawn Restoration, (7) Late Fall Hardener & Protection, and (8) Winter Dormancy Treatment. Each step is carefully timed throughout the year to address seasonal lawn challenges, promote healthy growth, and prevent common problems. This comprehensive approach ensures your lawn stays healthy and beautiful year-round.

Question 9

How much does the 8-Step Program cost?

Accepted Answer

The cost of our 8-Step Program depends on your lawn size and current condition. We offer competitive pricing with discounts for annual prepayment. Rather than quote a generic price, we prefer to assess your specific lawn and provide an accurate, customized estimate. The investment typically pays for itself through the value of having a healthier, more beautiful lawn. Get a free estimate by calling (832) 678-5900 or requesting a quote online.

Question 10

How often do you apply treatments?

Accepted Answer

The 8-Step Program includes eight applications spread throughout the year, approximately 6-8 weeks apart. This timing ensures your lawn receives the right treatment at the right time to address seasonal needs. Spring applications focus on weed control and growth stimulation. Summer treatments target heat stress and insects. Fall applications prepare your lawn for winter. Winter treatment provides dormancy protection. Our technicians will work with you to schedule convenient times that fit your schedule.

Question 11

Can I skip an application?

Accepted Answer

While we recommend completing the full 8-Step Program for best results, we understand that circumstances sometimes change. You can skip individual applications if needed, though this may reduce the effectiveness of the program overall. Each step is designed to build on previous treatments, so skipping applications may mean missing critical windows for weed control or pest prevention. If you're concerned about budget or specific treatments, we recommend discussing your options with our team. Call us at (832) 678-5900 to modify your plan.

Question 12

Is weed control included?

Accepted Answer

Yes, weed control is a major component of our 8-Step Program. We apply pre-emergent herbicides to prevent weeds from sprouting and post-emergent treatments to control existing weeds. Our approach targets common Houston-area weeds like crabgrass, dandelions, clover, and broadleaf weeds. With consistent applications throughout the year, most customers see dramatic improvements in weed populations. However, complete elimination may require additional targeted treatments, which we can discuss with you.

Question 13

Is insect control included?

Accepted Answer

Yes, our 8-Step Program includes insect control treatments during critical seasons. Late spring through summer applications target common lawn pests like chinch bugs, grubs, and armyworms that damage grass. These treatments protect your lawn from damage and promote healthy growth. If you have severe infestations or specific pest concerns, we may recommend additional targeted treatments. Our team can assess your lawn and discuss pest management options.

Question 14

Is fire ant control really free?

Accepted Answer

We proudly offer free fire ant control treatments as part of our commitment to our customers. Fire ants are a serious concern for Houston-area homeowners, so we want to help. This is included with most of our service plans as a value-added service. If you have a severe infestation, we can discuss more intensive fire ant management programs. It's our way of taking care of the community we serve.

Question 15

Can I cancel my service?

Accepted Answer

Yes, you can cancel your service at any time. If you're on a month-to-month plan, you simply need to provide notice before your next scheduled service. If you committed to an annual plan for discounted pricing, you may have a cancellation fee depending on your agreement. We'd love to hear if you're not satisfied so we can try to make things right. Contact us at (832) 678-5900 to discuss cancellation or any concerns with our service.

Question 16

How do I pay?

Accepted Answer

We accept multiple payment methods for your convenience: credit cards (Visa, Mastercard, American Express, Discover), bank transfers, and checks. Most customers prefer the convenience of automatic billing on their credit card or bank account, which we can set up for recurring treatments. Your payment information is securely processed and protected. If you have a preferred payment method, let us know and we'll accommodate it. For questions about payment, call (832) 678-5900.

Question 17

Do you offer discounts?

Accepted Answer

Yes, we offer several discount opportunities! Annual prepayment plans typically offer 10-15% savings compared to month-to-month pricing. We also offer discounts for bundling services (like combining lawn care with mosquito control). Referral discounts are available when you recommend us to friends and family. New customer promotions may be available depending on the season. Ask us about current discounts when you call for your free estimate at (832) 678-5900.

Question 18

Can I prepay for the year?

Accepted Answer

Absolutely! We encourage annual prepayment because it helps us plan our schedule and provides you with significant savings (usually 10-15% off). Annual prepayment also means you're locked in at current pricing, so you won't face price increases during the year. If for any reason you're not satisfied with our service, we have a guarantee to make things right. Contact us for annual pricing and prepayment options.

Question 19

What if I'm not satisfied with a treatment?

Accepted Answer

Your satisfaction is our priority! If you're not satisfied with a treatment or result, contact us immediately at (832) 678-5900. We'll assess the situation and either retreat the area at no charge or provide a credit toward your next service. Some results take time to show (like weed control or pest management), so we'll discuss what to expect. We stand behind our work and want to ensure you're completely happy with your lawn.

Question 20

Do you price match competitors?

Accepted Answer

We're confident in the value we provide, and our pricing is competitive within the Houston area. Rather than focus on beating specific quotes, we prefer to discuss what's included in our service and why our approach delivers better results. We often find that our comprehensive 8-Step Program provides better value than competitors charging lower prices for limited services. Request a free estimate so we can show you exactly what we offer.

Question 21

Are there additional charges I should know about?

Accepted Answer

Our quotes are transparent with no hidden fees. The price we provide includes the treatments specified in the plan. However, additional charges may apply for: extra treatments beyond the 8-Step Program, special services like tree/shrub treatment, or emergency pest control. Any additional services will be discussed and approved before we perform them. We believe in transparent pricing so you know exactly what to expect.

Question 22

How does the In2Care mosquito control system work?

Accepted Answer

The In2Care mosquito control system is an innovative biological approach that targets mosquitoes at multiple life stages. Traps are placed around your property and contain a special attractant that draws female mosquitoes. When mosquitoes enter the trap, they contact active ingredients that disrupt their reproduction and kill larvae. The genius is that mosquitoes also carry the active ingredient to breeding sites on their own bodies, creating a cascading effect that reduces the entire mosquito population over time. This approach is highly effective, environmentally friendly, and requires no spraying of your yard.

Question 23

How many traps do I need?

Accepted Answer

The number of In2Care traps needed depends on your property size, landscaping, and current mosquito activity. A typical residential property usually needs 3-8 traps strategically placed around the yard where mosquitoes congregate. Our team will assess your specific property and recommend the optimal number of traps. More traps typically provide better coverage and faster results. We can discuss the right setup for your property during a free consultation.

Question 24

How often are traps maintained?

Accepted Answer

In2Care traps require monthly maintenance to be effective. During each visit, our technicians inspect traps, refill the active ingredients, and remove any debris. This regular maintenance keeps the system working at peak efficiency. Monthly service is typically scheduled around the same time as other lawn treatments for convenience. Proper maintenance is key to maximum mosquito control, and we make it easy by handling everything for you.

Question 25

Does it eliminate all mosquitoes?

Accepted Answer

The In2Care system is highly effective at dramatically reducing mosquito populations, though total elimination isn't guaranteed since new mosquitoes can enter your property from neighboring areas. Most customers report 70-90% reduction in mosquitoes within 4-6 weeks of starting the system. The longer you use the system, the better the results. Combined with our other services and customer efforts (like removing standing water), you'll have a much more mosquito-free outdoor experience.

Question 26

Is it safe for kids and pets?

Accepted Answer

Yes, the In2Care system is safe for children and pets. The active ingredients are specifically designed to target mosquito reproduction and are applied only within the traps themselves. Your family and pets won't be exposed to any harmful chemicals—the system doesn't involve yard spraying or pesticide applications. The traps are tamper-proof and safely contain the active ingredients. This makes it an excellent choice for families who want effective mosquito control without chemical risks.

Question 27

When is the best time to start mosquito control?

Accepted Answer

The best time to start mosquito control is early spring (March-April) before mosquito populations surge. Starting early gives the system time to work and significantly reduces mosquitoes throughout the summer months. However, mosquitoes can be active from spring through fall in Houston, so you can start service at any time. If you're already experiencing a mosquito problem, starting immediately will show improvements within 3-4 weeks. Call us at (832) 678-5900 to discuss the best timing for your situation.

Question 28

Do I need to be home during service?

Accepted Answer

No, you don't need to be home during service. Our technicians can access most properties to apply treatments without you being present. However, if you have specific areas of concern you'd like to discuss or if your gate is locked, we'll need to coordinate access. For your first appointment, we recommend being home so you can point out any problem areas and discuss your lawn goals. For routine treatments, many customers aren't home, and service proceeds smoothly.

Question 29

Will you notify me before service?

Accepted Answer

Yes, we'll notify you before each service appointment. Most customers receive a notification 24 hours before their scheduled appointment via phone or text. This gives you time to prepare if needed (like letting your dog inside or unlocking gates). If you need to reschedule or have questions before service, you'll have time to reach out. We can customize notification preferences based on your preference.

Question 30

What if it rains after treatment?

Accepted Answer

Light rain shortly after treatment is generally not a problem—most of our treatments have been applied and will continue working even with some moisture. However, heavy rain within a few hours might reduce effectiveness for some treatments. We monitor weather forecasts and try to schedule around heavy rain when possible. If significant rain occurs immediately after treatment, we can often retreat the area at no charge. Always let us know about unexpected heavy rain following service.

Question 31

Can I mow after treatment?

Accepted Answer

Yes, you can mow your lawn after most treatments, but timing matters. For fertilizer and weed control treatments, we recommend waiting 24-48 hours before mowing to allow products to be absorbed. For insect treatments, waiting 24 hours is ideal. When you schedule your service, we'll provide specific instructions for your particular treatment. A good rule of thumb: mow before your scheduled appointment if you know it needs it, then wait a couple days after treatment.

Question 32

Can I walk on my lawn after treatment?

Accepted Answer

In most cases, yes—you and your family can walk on your lawn shortly after treatment. For fertilizer applications and some herbicides, you can walk on the grass after treatment. For insect control treatments, we recommend keeping children and pets off the treated area for 24 hours to be extra safe. When we treat your lawn, we'll provide specific instructions for your particular treatment. If you have concerns, just ask our technician during service or call us at (832) 678-5900.

Question 33

How long does each service visit take?

Accepted Answer

A typical service visit usually takes 30-60 minutes, depending on your lawn size and the treatments being applied. Larger properties may take longer, while smaller yards might be quicker. The first appointment usually takes longer since our technician will assess your lawn, discuss your goals, and address any specific concerns. Subsequent routine treatments are faster since the property is already familiar. We'll provide an estimated timeframe when scheduling your appointment.

Question 34

Can I reschedule my service appointment?

Accepted Answer

Yes, you can reschedule your appointment if you need to. We recommend contacting us as soon as possible if you need to change your scheduled time. We'll do our best to find an alternative time that works with our service schedule. Some seasonal treatments have limited windows of effectiveness, so we may need to reschedule around those constraints. Call us at (832) 678-5900 to reschedule, or let us know when we send your appointment reminder.

Question 35

Why is my lawn still yellow after fertilization?

Accepted Answer

Yellowing can have several causes beyond just needing fertilizer. Common issues include: (1) Water stress—your lawn might need more consistent watering, (2) Soil pH imbalance—acidic or alkaline soil prevents nutrient uptake, (3) Compacted soil—roots can't penetrate to access nutrients, (4) Insect damage—chinch bugs or grubs feeding on roots, (5) Disease—fungal problems can cause yellowing, (6) Wrong grass type for conditions. Fertilizer takes time to work (1-2 weeks for visible improvement). If yellowing persists after treatment, contact us at (832) 678-5900 for a lawn assessment.

Question 36

I have brown patches. Is it drought or chinch bugs?

Accepted Answer

Good question—they look similar but require different solutions! Drought stress typically shows as patches that improve with watering, while chinch bug damage persists despite water. Here's how to check: In a brown patch, part your grass and look for tiny red insects with white stripes—those are chinch bugs. You can also check if the area feels warm (pest damage) or dries quickly (drought). Drought-stressed patches usually recover with consistent watering. Chinch bug damage requires insecticide treatment. If unsure, we can diagnose the problem during a free assessment.

Question 37

Why do weeds keep coming back?

Accepted Answer

Weeds are persistent! Several factors contribute to ongoing weed problems: (1) Incomplete control—not all weeds were killed, (2) New seeds—constantly blowing in from neighbors' properties, (3) Bare spots—where weeds fill in quickly, (4) Thin grass—weak grass lets weeds take over, (5) Wrong timing—some weeds must be treated at specific growth stages, (6) Soil conditions—some soils naturally favor weeds. Our 8-Step Program addresses weeds systematically through the year with both pre-emergent (prevention) and post-emergent (control) treatments. Dense, healthy grass is the best weed prevention.

Question 38

Can you fix bare spots?

Accepted Answer

Yes, we can help restore bare spots! The first step is diagnosing the cause: Is it disease? Compaction? Pet damage? Insect damage? Poor drainage? Once we identify the cause, we can address it (treating disease, aerating, improving drainage) and then overseed or resod the area. We offer seeding services to fill in bare spots, though success depends on seasonal timing and soil conditions. Spring and fall are the best times for seeding. Contact us for a free assessment of your bare spots and recommended solutions.

Question 39

My lawn has grubs. Can you treat them?

Accepted Answer

Absolutely! Grubs are a serious lawn pest that feed on grass roots, causing brown, dead patches. Our insect control treatments target grub populations. The best approach is preventative—treating in late spring and early summer before grubs cause major damage. If you already have significant grub damage (spongy grass that peels back like carpet), we can treat them, though recovery takes time for the grass to regrow. Our 8-Step Program includes grub control treatments during the right seasons. If you suspect grubs, call us at (832) 678-5900 for diagnosis and treatment.

Question 40

What's causing the dead patches in my lawn?

Accepted Answer

Dead patches can result from many causes: (1) Disease—fungal infections are common in humid Houston summers, (2) Insects—grubs, chinch bugs, or armyworms feeding on roots, (3) Compaction—preventing water and nutrient penetration, (4) Poor drainage—standing water kills grass, (5) Heat stress—extremely hot summers can scald grass, (6) Pet damage—urine kills grass, (7) Chemical damage—accidentally spilled chemicals, (8) Wrong grass type—improper varieties for conditions. The diagnosis determines the solution. We recommend a professional assessment to identify the specific cause and recommend treatment. Call us at (832) 678-5900 or request a quote.

Question 41

How do I know if I have fire ants?

Accepted Answer

Fire ants are distinctive and worth knowing about! Signs you have fire ants include: (1) Visible mounds—distinctive red/brown dirt mounds in your yard, usually 6-18 inches high, (2) Aggressive behavior—fire ants swarm and sting when disturbed, (3) Painful stings—leaving welts and pustules, (4) Ant trails—visible highways of ants moving between mounds. Unlike other ants, fire ants are very aggressive about defending their territory. If you suspect fire ants, don't disturb mounds—call us at (832) 678-5900 for treatment. We offer free fire ant control as part of our commitment to the community.

Question 42

Do you offer one-time treatments?

Accepted Answer

Yes, we understand that not everyone needs ongoing service. We offer one-time treatments for specific problems like: emergency weed control, targeted insect treatment, fire ant control, or mosquito management. One-time treatments typically cost more per application than our recurring programs, but they're perfect if you only need help with a specific issue. For best results with most lawn problems, we recommend our ongoing programs that address issues systematically. Call us at (832) 678-5900 to discuss one-time treatment options.

Question 43

Do you offer landscape design or installation?

Accepted Answer

Our primary focus is lawn care and pest management, which is where we deliver exceptional results. For landscape design, planting, and hardscape installation, we recommend consulting with a dedicated landscape designer or contractor who specializes in those services. However, we can certainly refer you to trusted partners in the Houston area who provide quality landscaping services. We focus on maintaining beautiful lawns, which is our specialty. Ask us for referrals if you need landscaping services.

Question 44

Do you install irrigation systems?

Accepted Answer

We don't install irrigation systems, but we recognize their importance for a healthy lawn. A well-designed irrigation system ensures consistent watering—critical for lawn health in Houston's variable climate. We recommend consulting with an irrigation specialist who can design a system for your specific property and grass type. Proper irrigation reduces water waste and improves results from our lawn treatments. If you need an irrigation recommendation, let us know and we can suggest qualified professionals.

Question 45

Do you mow lawns?

Accepted Answer

We don't offer regular lawn mowing services. Our expertise is in lawn care treatments, weed control, insect management, and mosquito control. For lawn mowing and basic maintenance, we recommend finding a local lawn mowing service. However, we can coordinate our treatment schedule with your mowing service to optimize results. For example, we can time treatments around your regular mowing schedule. Call us at (832) 678-5900 if you need mowing recommendations.

Question 46

Do you offer tree and shrub care?

Accepted Answer

Our primary focus is lawn care and pest control for residential lawns. While we don't offer extensive tree and shrub care, some of our pest control treatments can help protect landscape plants from insects. For comprehensive tree and shrub care, trimming, disease treatment, and specialized care, we recommend consulting with a certified arborist or tree care specialist. These professionals have the expertise and equipment needed for tree work. If you have questions about how our services might help trees and shrubs, feel free to ask.

Question 47

Do you have a satisfaction guarantee?

Accepted Answer

Yes, your satisfaction is important to us! If you're not completely satisfied with a treatment or result, we want to know. Contact us at (832) 678-5900 to discuss your concerns. In most cases, we'll either retreat the area at no charge or provide a credit toward future service. Some results take time to show (like weed control prevention), so we'll discuss realistic expectations. We stand behind our work and are committed to making you happy with the condition of your lawn. That's the GreenBee Lawn promise.

Frequently Asked Questions

General Questions

8-Step Lawn Care Program

Pricing & Payment

Mosquito Control

Scheduling & Service

Lawn Problems

Other Services

Helpful Resources

Still Have Questions?